Wednesday, February 19, 2014

Performance Monitor–Create Data Collector Set Greyed Out

Recently I tried to create a New Collector Set for the Performance Monitor for one of the customer’s request.  When I launched the Performance Monitor, click to create a new Data Collector Set and found it was greyed out.


After some troubleshooting, it seems that a service related to it was disabled.


All was done is click on the Properties of the Task Scheduler and select as Automatic Start Up.   You can click on the start to get the Task Scheduler instead of rebooting for this round.  Next time the server reboots, it will auto-start the services cause you have made the changes.

Once that’s done, go back to the Performance Monitor and create the new Data Collector Set, the Next button is no more grey out.

Hope this helps Smile.

keywords : Performance monitor, next button grey out greyed out, task scheduler, cannot create data collecter set

Monday, February 10, 2014

DPM–Fail to Erase the Tape or Backup to Tape

The Environment
Operating System : Windows 2008 R2
DPM Version : DPM 2010
Tape Library : IBM TotalStorage 3573 Tape Library with 1 drive

Issue faced when erasing or backup, the error prompted as failed.
Error Message : The operation failed because of a protection agent failure. (ID 998 Details: Access is denied (0x80070005))


After some troubleshooting, found there’s a way to resolve this issue.  I changed the Tape driver in the DPM server.

Steps carried out

  • Launch the Device Manager in the DPM server


  • Locate the Tape Drives and right click, select Update Driver Software


  • Select the “Let me pick from a list of device drivers on my computer


  • Select the LTO Tape Drive (which is a native driver)
  • Click Next till it’s finished.
  • Then in the DPM console, select the Management and rescan it.
  • Now the Tape Drive is ready and working once you perform the Erase or Backup.

Happy trying Smile

keywords : The operation failed because of a protection agent failure. (ID 998 Details: Access is denied (0x80070005)), tape data erase, tape backup, DPM 2010, DPM2010, DPM, Status Failed, IBM TotalStorage 3573 Tape Library

Wednesday, February 5, 2014

Logman Error : The System cannot find the path specified


As I was trying to create a Log using the LOGMAN command I hit the issue


It states as “The system cannot find the path specified

After some findings, the issue was the Task Scheduler was not started.  Therefore I went into the Services and enable and start the Task Scheduler.


Once Task Scheduler is started, I executed the command with no issue.


Hope this helps you.  Thanks to TechNet Social.

keywords : Logman, perfmon, system cannot find path specified, diagnostic tool.