Monday, February 10, 2014

DPM–Fail to Erase the Tape or Backup to Tape

The Environment
Operating System : Windows 2008 R2
DPM Version : DPM 2010
Tape Library : IBM TotalStorage 3573 Tape Library with 1 drive

Issue faced when erasing or backup, the error prompted as failed.
Error Message : The operation failed because of a protection agent failure. (ID 998 Details: Access is denied (0x80070005))

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After some troubleshooting, found there’s a way to resolve this issue.  I changed the Tape driver in the DPM server.

Steps carried out

  • Launch the Device Manager in the DPM server

image

  • Locate the Tape Drives and right click, select Update Driver Software

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  • Select the “Let me pick from a list of device drivers on my computer

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  • Select the LTO Tape Drive (which is a native driver)
  • Click Next till it’s finished.
  • Then in the DPM console, select the Management and rescan it.
  • Now the Tape Drive is ready and working once you perform the Erase or Backup.

Happy trying Smile

keywords : The operation failed because of a protection agent failure. (ID 998 Details: Access is denied (0x80070005)), tape data erase, tape backup, DPM 2010, DPM2010, DPM, Status Failed, IBM TotalStorage 3573 Tape Library

1 comment:

  1. vitrualization is just taking everything that's in hard or in tangible form- like your software programs and information and data and then making it virtualized by putting it out in the cloud space to where you can see it and access it but your hands are not physically touching it anymore.
    Natalie Lerner

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